Volunteers have been a vital part of Golden Plains since the very first one. Applications open each year around October. If you would like to be added to our volunteer database, please contact Aunty Meredith.
Thank You for being your considerate self and putting your hand up to Volunteer at Golden Plains. We’d love to have your company, and kindness, and skills in The Sup’.
Our Volunteer program is designed for people who are unable to fund a ticket and/or would prefer to contribute in a different way. With this in mind, please only apply for a Volunteer spot and accept shifts if this sounds like you, and you are really really sure you will be willing and able.
Some of the more common questions that you might already have are answered below.
Thank you for reading this far and for considering applying to Volunteer at Golden Plains.
Veronica the Volunteers’ Manager
Meredith Music Festival and Golden Plains
Frequently Asked Questions
Will everyone who applies be successful?
There’s a few things that an applicant must be for their application to be successful, which includes being over 18 at the time gates open, being flexible, patient, reliable and friendly, and being able to look after themselves and others. Not everyone will be successful, but if you do miss out you can ask to be placed on the ‘Volunteer Waiting List’.
When will I find out if I have a Volunteer spot?
All Volunteer applicants will be notified before the end of Round One Ballot Sales, so you will have the opportunity to purchase a ticket if you are a subscriber and score in the ballot.
How long do Volunteer shifts go for?
Volunteer time commitment usually consists of two separate 4-hour shifts over the weekend, which make up a total of 8 hours, unless otherwise agreed in writing.
Am I required in the lead up?
No. Tickets are to be collected when you arrive. Please be sure to check emails regularly. You will receive your shift details and all correspondence this way.
When will I find out my shifts?
Confirmation of shifts will be sent out via email roughly 6 – 8 weeks prior.
If you are successful before the end of January, you can select the pair of shifts that suit you best. You can choose the area where you’d like to volunteer, you can plan with other volunteers to work similar shifts, you can elect to work early shifts, later shifts or a combination, and you can avoid missing an artist you’d really like to see. Please keep in mind that shifts are selected on a first-in, first-served basis. You will only be able to select one pair of 4-hour shifts (8 hours in total) and shift pairings cannot be de-coupled.
If I apply to become a Volunteer and miss out, is there any other way I can receive a Volunteer spot?
There is no way to guarantee that you will receive a Volunteer spot, but you are more than welcome to sign up to the Volunteer Waiting List.
Why is there a Volunteer Agreement?
We need to be sure that Volunteers will honour their commitment by completing their shifts. Putting it in writing gives both of us reassurance. It also allows Volunteers to be covered under our insurance. We ask all Volunteer applicants to complete this agreement. Please be sure to read the Agreement prior to agreeing to it.
Why do I need to supply credit/debit card details?
As security for a Volunteer ticket. To complete your initial application a $5 application fee will be required. If you accept a Volunteer spot, we want your assured presence. So please only apply for a Volunteer spot and agree to shifts if you’re really really sure that you are willing and able to attend and complete your shifts.
If you breach the Volunteer Agreement, terms and conditions or any of our policies, then your credit/debit card will be charged with the cost of the ticket (including booking fee), plus an administration fee of $150. If you’re not offered a Volunteer shift by March 11, your $5 application fee will be refunded to you. You may be breath tested to ensure you are under .05 when you sign in.
Looking for a paid role?
From time to time there are opportunities for paid work. Paid roles require a minimum of 16 hours work across the weekend. In addition, roles with the Site Operations department require weekday availability for four weeks in advance, as well as over the weekend itself.
Please outline your areas of interest and skill within your volunteer application to help us match you to a suitable role, should one arise.
What if I need support?
MMF Pty Ltd is an equal opportunity employer and we provide you with as much support as we can.
Notify your Manager or visit Sign In if there is anything troubling you that you would like us to be aware of. This may include accessibility, welfare needs and medical conditions. Your privacy is always respected and we will listen without judgement.
You can also make use of the Helper Hotline by calling or texting 0430 091 120. Welfare and medical support is available from First Aid/Welfare (located to the right of the stage) 24 hours over the course of the weekend.
If you would like to make anonymous contact (and it’s not an emergency), this can be done during the weekend via the Helpdesk, or after the weekend via Feedback.
You can also register any medical conditions with First Aid during the weekend, as well as have your medication safely stored there.