All tickets purchased online are sent out from early February – even those purchased in the Ballot or Online in October. Delaying their delivery to you decreases the chance of tickets being lost or stolen. It is also an anti-scalping measure.
When your order has been shipped out you will receive an email including your Australia Post Tracking ID. You can submit that 12 digit number into the field on www.auspost.com.au/track. The scans will show you the whereabouts of your tickets. It’s not unusual for it to take a few days for tracking info to show up – registered post can take up to a week to be delivered, sometimes a little longer. Please be patient. If you cannot see any scans within 10 business days from receiving the ‘Your order has been shipped’ email, please contact Aunty so we can help track your order.